The goal of this program is to make sure our customers are happy and confident with their new home comfort systems and products. To ensure complete satisfaction, we send our own inspector to every home after a furnace or air conditioner installation to assess the quality of work and answer any lingering questions.
About a week after your air conditioner or furnace installation, our quality assurance technician will be in touch to arrange a convenient time to stop by your home.
During the appointment, our assurance technician will:
Additionally, Peter Messenger—Owner of Easy HVAC—performs a final audit on all installations. He will send an installer back to your home to make corrections if he isn’t completely satisfied with the results of the customer survey or installation documentation.
When you choose Easy HVAC as your heating and cooling specialist, you’re working with a company that values customer satisfaction above all else. We believe in building long-lasting relationships with our clients and our Quality Assurance Program ensures every customer is completely satisfied with their furnace or air conditioner installation.